Inbound Sales Associate

Location Newark
Discipline: Manufacturing and Production, Administrative
Salary: $40,000/year
Job ref: 111
Published: 23 days ago

Thompson First Group is seeking Inside Sales Representative for a local client in Newark, DE.

Candidates with background working in customer service, account management or sales are encouraged to apply.

This position offers a great base salary along with a competitive bonus structure.

Job Description:

  • Communicating with customers, making outbound calls to potential customers, and following up on leads.

  • Understanding customers' needs and identifying sales opportunities.

  • Answering potential customers' questions and sending additional information per email.

  • Keeping up with product and service information and updates.

  • Creating and maintaining a database of current and potential customers.

  • Explaining and demonstrating features of products and services.

  • Staying informed about competing products and services.

  • Upselling products and services.

  • Researching and qualifying new leads.

  • Closing sales and achieving sales targets.


  • Previous experience in an outbound call center or a related sales position preferred.

  • Proficiency in Microsoft Office and CRM software such as

  • Excellent communication skills, both verbal and written.

  • Good organizational skills and the ability to multitask.

  • Excellent phone and cold calling skills.

  • Exceptional customer service skills.

  • Strong listening and sales skills.

  • Ability to achieve targets.

Thompson First Group is an equal opportunity employer. All applicants will be considered for employment regardless of age, color, national origin, citizenship status, physical ormental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.